Cancellation & Refund Policy – Ayo Vacation

At Ayo Vacation, we aim to maintain transparency regarding cancellations and refunds.


Cancellation Policy (Domestic & International Tours)

Cancellation charges depend on the date of cancellation before departure:

  • 30 days or more before travel:
    Cancellation charges as per supplier policy (hotel/transport)
  • 15–29 days before travel:
    30% of total tour cost will be deducted
  • 7–14 days before travel:
    50% of total tour cost will be deducted
  • Less than 7 days before travel:
    100% cancellation charges (no refund)

Special Conditions

  • Air tickets, train tickets, visas, and permits are non-refundable as per airline/government rules.
  • Some hotel bookings may be non-refundable during peak season or special dates.

Refund Policy

  • Eligible refunds will be processed within 7–14 working days after cancellation approval.
  • Refunds will be made through the original mode of payment.
  • Bank or payment gateway charges, if any, will be deducted.

No Show Policy

  • No refund will be provided for no-show or early departure from the tour.